{"id":8796,"date":"2015-02-26T13:27:20","date_gmt":"2015-02-26T19:27:20","guid":{"rendered":"https:\/\/barbadamslive.com\/?p=8796"},"modified":"2015-02-28T20:33:33","modified_gmt":"2015-03-01T02:33:33","slug":"february-28-2015-practical-solutions-for-america-on-hold-in-america-the-case-for-corporate-interruptus-anthony-ford-what-have-we-done-helen-woo-self-aid-and-ken-goldstein-comm","status":"publish","type":"post","link":"https:\/\/barbadamslive.com\/?p=8796","title":{"rendered":"February 28, 2015 – Practical Solutions for America: “America on Hold: The Case for Corporate Interruptus,” Anthony Ford, “What Have We Done?,” Helen Woo, “Self-Aid,” and Ken Goldstein Comments on “Talking Faith”"},"content":{"rendered":"

February 28, 2015 – Archives\/Pod Casts\u00a0\u00a0\u00a0\u00a0\u00a0 Hour 1<\/a>\u00a0\u00a0\u00a0 –\u00a0\u00a0\u00a0 Hour 2<\/a>\u00a0\u00a0\u00a0 –\u00a0\u00a0\u00a0 Hour 3<\/a><\/p>\n

Hour 1:\u00a0 OPEN DISCUSSION<\/span> with John J. Higgins and Barb Adams on “America on Hold:\u00a0 The Case for Corporate Interruptus”<\/em>
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Call\u00a0 800-259-5791\u00a0 to Join in the Discussion<\/strong><\/p>\n

\"Credit:<\/a>
Credit: www.dailymail.co.uk\/news<\/figcaption><\/figure>\n

Help, my life\u2019s on hold! Have you ever been stuck in the endless loop of trying to get through to a customer \u201cservice\u201d representative only to get disconnected or sent back to the start menu? Worse yet, you finally get through only to find out they can’t (or won’t) help you so you have to try again?<\/p>\n

We\u2019ve all been there at some point, waiting on the other end of the line going through the seemingly endless stream of automated messages when you call almost any business, government agency, or bank. Most of us don\u2019t keep track, but we all spend a great deal of time on hold.<\/p>\n

A recent article in Woman\u2019s World Magazine <\/em>(Dec 2014) stated that the average American will spend 1.2 years of their life on hold, and\u00a0 wait times are getting longer, not shorter. So can anything be done to short circuit these agonizing wait times, and where’s the service in customer service?<\/p>\n

According to the website conversational.com<\/a>, \u201cThe average hold or wait time for customers when they call companies today is 56 seconds. This may not seem like very much, but we get impatient when a website takes more than 5 seconds to load today.\u00a0 A hold or wait time of nearly a minute can seem like an eternity, and this is just the average.\u201d In addition, \u201cAbout 70% of business callers are put on hold,” according to Inbound\/Outbound.\u00a0 Adding to the problem,\u00a0 “Over 90% of business marketing budgets are spent to get customers to call, while only 6% is spent to actually handle the calls.”<\/p>\n

Perhaps it\u2019s time for corporate interruptus \u2013 time to say \u201cenough\u2019s enough\u201d to the business world spending the majority of their time and money selling to<\/em> us while not providing real customer service in return.<\/p>\n

Join Barb and John as they discuss America on Hold: The Case for Corporate Interruptus <\/em>as part of their ongoing Practical Solutions for America series.<\/p>\n

CALL 800-259-5791 TO JOIN THE DISCUSSION!<\/strong><\/span><\/p>\n

Hour 2:\u00a0 Anthony Ford<\/strong><\/p>\n

\"\"<\/a>Joining Amerika Now during the second hour is author and radio personality Anthony Ford<\/strong>, who will be discussing his book, What Have We Done? <\/em><\/strong>(written under his pen name Mark Howard).<\/p>\n

The United States of America appears to be in rapid\u00a0 decline in all areas:\u00a0 sex, sports, money, freedom of speech, politics, entertainment.\u00a0 Under his pen name of Mark Howard, Anthony Ford has written “a scathing and brutally honest look at the rapid moral and spiritual decline of the once greatest nation on the face of the Earth, the United States of America.”<\/p>\n

Tonight, Anthony will discuss, in a no-holds barred fashion, the \"\"<\/a>state of America and his critique of our country.<\/p>\n

Anthony was born and raised in Brooklyn, New York.\u00a0 His parents were\u00a0 both politically and socially active, and many famous people such as Martin Luther King, Robert Kennedy, and Shirley Chisholm came to their house seeking political help and advice.<\/p>\n

Anthony’s father wanted him groomed in two fields:\u00a0 entertainment and politics.\u00a0 Trance, the band Anthony belonged to, was rather successful, opening for some of the biggest names in the music world in the sixties as well as being featured on the Johnny Carson show and playing on the same stage with John Lennon and Yoko Ono at the Apollo Theater for a special concert for the victims of the Attica uprising.<\/p>\n

After leaving the entertainment industry, Anthony joined the Army during the Vietnam War.\u00a0 When his enlistment was over, he joined the 55th AD Republican Party and enrolled in the Crown Business Institute for Broadcasting (a forerunner of the Columbia School of Broadcasting).<\/p>\n

After living most of his life in New York, Anthony and his wife moved to Texas where he joined the Conservative Party, which he firmly believes is \u201cthe only hope for America.\u201d<\/p>\n

CALL\u00a0 800-259-5791\u00a0 TO SPEAK WITH ANTHONY FORD.<\/strong><\/p>\n

Hour 3:\u00a0 Helen Woo<\/strong><\/p>\n

\"\"<\/a>Author, speaker, radio talk show host\u00a0Helen Woo<\/strong> joins the show during the final hour to discuss her book, SELF-AID:\u00a0 Inspirations to Turn Struggles into Success.<\/em><\/strong><\/p>\n

Are you depressed, unhappy, or feeling stuck in life?\u00a0 Then take your cue from Helen Woo’s “SELF-AID” to put your life back on track.<\/p>\n

Helen endured her life.\u00a0 Raised in a restrictive traditional Chinese-American household, she experienced self-esteem issues, mental and physical abuse, grief, substance abuse, betrayal and depression.\u00a0 She knew something had to change, and it wasn’t the world around<\/em> her, it was the world within<\/em> her.<\/p>\n

After experiencing a philosophical and spiritual shift, Woo created the concept of SELF-AID:\u00a0 Self Help, Esteem, Love\/Laughter, \"\"<\/a>Freedom, Attitude, Integrity, and Dream.<\/p>\n

Join Helen Woo tonight as she offers quotes and “Wooisms” from her book to help you open your heart and mind to reframe your life from lackluster to luscious.<\/p>\n

As the host of a weekly radio show called SELF-AID Success Stories<\/em>, Helen is inspiring listeners to laugh a little and reminding them that all challenges can be conquered and that each of us has a success story inside!<\/p>\n

Woo is passionate about paying it forward–giving others the thrust they need to overcome whatever past traumas and dramas might have held them back. Her second book of the same title is due out in the spring and she is also creating a SELF-AID foundation for empowerment that gives people the courage to change from a negative to a positive framework in their lives; leaving the struggle behind and experiencing the surge!<\/p>\n

For more information, visit http:\/\/selfaidsuccessstories.com\/<\/a>.<\/p>\n

CALL\u00a0 800-259-5791\u00a0 TO SPEAK WITH HELEN WOO.<\/strong><\/p>\n

**KEN GOLDSTEIN’S COMMENTS ON “TALKING FAITH” CAN BE HEARD EACH HOUR<\/span>.**<\/strong><\/p>\n

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 <\/p>\n

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February 28, 2015 – Archives\/Pod Casts\u00a0\u00a0\u00a0\u00a0\u00a0 Hour 1\u00a0\u00a0\u00a0 –\u00a0\u00a0\u00a0 Hour 2\u00a0\u00a0\u00a0 –\u00a0\u00a0\u00a0 Hour 3 Hour 1:\u00a0 OPEN DISCUSSION with John J. Higgins and Barb Adams on “America on Hold:\u00a0 The Case for Corporate Interruptus” Call\u00a0 800-259-5791\u00a0 to Join in the Discussion Help, my life\u2019s on hold! Have you ever been stuck in the endless loop […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[19,24],"tags":[],"class_list":{"0":"post-8796","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-show_archives","7":"category-guests","8":"entry","9":"has-post-thumbnail"},"_links":{"self":[{"href":"https:\/\/barbadamslive.com\/index.php?rest_route=\/wp\/v2\/posts\/8796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/barbadamslive.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/barbadamslive.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/barbadamslive.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/barbadamslive.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8796"}],"version-history":[{"count":10,"href":"https:\/\/barbadamslive.com\/index.php?rest_route=\/wp\/v2\/posts\/8796\/revisions"}],"predecessor-version":[{"id":8814,"href":"https:\/\/barbadamslive.com\/index.php?rest_route=\/wp\/v2\/posts\/8796\/revisions\/8814"}],"wp:attachment":[{"href":"https:\/\/barbadamslive.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8796"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/barbadamslive.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8796"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/barbadamslive.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}